Terms and Conditions
1. Applicability
The site www.larsgladwebshop.squarespace.com is the sole property of Lars Glad. SE number 15255730. Each order implies the explicit acceptance of these general terms and conditions by the Buyer. These general terms and conditions are an integral part of the agreement as described below.
2. Prices and offers
The prices of the products and services offered are shown in DKK), VAT included. Handling and delivery costs, taxes or other levies are not included, unless differently stated or explicitly agreed upon in writing. Payment can be made in (one of) the way(s) indicated when placing the order. The date Lars Glad bank account is credited will be considered the date of payment. If the Buyer fails to pay, Lars Glad has the right to annul the agreement concerned and postpone or cancel all other arrangements related to this agreement. All Lars Glad offers are free of obligations. Lars Glad explicitly reserves the right to change its prices. If the prices of the products and services offered should increase between the ordering date and the execution of the order, the Buyer has the right to cancel the order or agreement within seven (7) days after the day Lars Glad announced the price increase.
3. Acceptance of orders
Lars Glad is only bound to execute an order once it has confirmed the order by e-mail or after the processing of the order has been started. Lars Glad has the right to refuse orders or to attach conditions to them, unless agreed otherwise. All product information, prices and order information are subject to change or correction at any time.
4. Delivery
The delivery times quoted by Lars Glad are merely an indication. If the estimated delivery time is exceeded, the Buyer is not entitled to compensation. The Buyer does not have the right to cancel the order or annul the agreement, unless the excess in delivery time is such that he can reasonably be expected not to maintain the agreement. In that case he is entitled to cancel the order or annul the agreement as far as it is necessary.
Only the Buyer will be liable for incorrect delivery addresses. Supplying a wrong delivery address may cause extra costs. If the ordered goods are not delivered, the Buyer will be reimbursed without interest or any other compensation.
5. Complaints
To be admissible, written complaints have to be sent to Lars Glad via larsglad.guldsmed@gmail.com :
- within three (3) days after placing the order, in case of a non-matching delivery-within three (3) days after discovering the damage, in case of the delivery of a product with hidden faults. In the written communication the damage has to be described and photos illustrating the damage must be added.
6. Guarantee
Lars Glad guarantees is limited to the guarantee against hidden defects and the guarantee concerning consumer purchases. Lars Glad is not liable for damage caused deliberately or by gross neglect. Lars Glad cannot be held liable for general or more specific indirect damage, whatever its nature, suffered by the Buyer.
7. Right to renounce
Acc to Danish law of sales each consumer has the right to notify the seller that they wish to cancel their purchase, without penalty or justification, within 14 working days after delivery. If a Buyer uses his right to renounce, he is required to return the product at his own risk and expense, in the original state and packaging, to Guldsmed Lars Glad, Bredgade 16, 1260 Copenhagen K, Denmark .
8. Force majeure
Lars Glad cannot be held liable for possible delays in the execution or the non-execution of an order as a result of circumstances beyond the control of Lars Glad. These include: problems caused by the supply or shortage raw materials, interruption or permanent shutdown of production, strikes, lock-outs, any other forms of work interruption or collective labour disputes, energy shortages, delays in transport, that affect Lars Glad and/or its suppliers, even if these difficulties could have been foreseen.That fact that IsagerbySigneIsager does not immediately respond to a Buyer’s shortcomings must not be considered evidence that Lars Glad renounces its right to take action against the Buyer.
9. Personal information
By ordering goods or services from the internet site of Lars Glad the Buyer explicitly allows his personal data to be processed for administrative purposes: managing a customer database, recording orders, deliveries and invoices, checking solvency etc.Personal data will only be processed for promotional purposes, personalized advertising and/or other marketing- related purposes if the Buyer explicitly agrees during the processing of his order(s). Lars Glad will never disclose or pass on personal data to third parties, unless explicitly requested to do so by the judicial authorities or when it is legally required to do so.
Lars Glad will always notify the Buyer and explicitly ask for his consent before supplying his personal information to a third party. At all times the Buyer has the right to view and correct his personal information.The Buyer also has the right to reject the processing of his personal information for direct-marketing purposes without personal expense.
10. Evidence
Within the framework of their relationship all parties concerned accept the validity of electronic evidence.
11. Miscellaneous
If an article in these general terms and conditions is declared invalid, this invalidity will not affect the validity of the other articles.The general terms and conditions may be subject to revision. All changes will be announced on Lars Glad's website.
12. Jurisdiction
All agreements concluded with Lars Glad are subject to Danish law. All possible disputes will be settled by a Danish court.
Privacy policy
By ordering goods or services from the internet site of Lars Glad the Buyer explicitly allows his personal data to be processed for administrative purposes: managing a customer database, recording orders, deliveries and invoices, checking solvency etc. Personal data will only be processed for promotional purposes, personalized advertising and/or other marketing- related purposes if the Buyer explicitly agrees during the processing of his order(s). Lars Glad will never disclose or pass on personal data to third parties, unless explicitly requested to do so by the judicial authorities or when it is legally required to do so.
Lars Glad will always notify the Buyer and explicitly ask for his consent before supplying his personal information to a third party. At all times the Buyer has the right to view and correct his personal information. The Buyer also has the right to reject the processing of his personal information for direct-marketing purposes without personal expense.
Product Care
Each piece of Lars Glad is hand-crafted and requires delicate handling. Please follow our recommended care to extend the life of the jewellery so you can enjoy wearing your piece for a very long time.
After each wear, store your white silver jewellery in a jewelry box, to prevent the silver from oxidising.If the silver has oxidised, you can clean the silver with a jewel- or silver cloth. Or you can always stop by at Lars Glads workshop to get your jewelry cleansed.